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A taste of my work ethic
Museumkaart - From digital card to personal overview
Annual pass holders lacked personalization in the Museumkaart app: no favorites, no visit history, no recommendations. I used their App Store reviews as the starting point for a redesign that rebuilds the core flows around these needs. Projected to lift click-through on personalized recommendations and turn a purely transactional pass into a reason to open the app between museum visits.
From 54 to 8 steps - Simplifying ticket ordering for the Chopin Festival
Young visitors to the Chopin Festival were overpaying by €50: the youth discount was hidden, and without a shopping cart, attending all six concerts meant checking out six times. I redesigned the ordering flow to put the youth rate up front, reducing 54 steps to 8.
From 54 to 8 steps - Simplifying ticket ordering for the Chopin Festival
Young visitors to the Chopin Festival were overpaying by €50: the youth discount was hidden, and without a shopping cart, attending all six concerts meant checking out six times. I redesigned the ordering flow to put the youth rate up front, reducing 54 steps to 8.